Billing & Refund Policy

Our checkout is operated by Paddle.com, our merchant of record and authorized reseller. Paddle handles payment processing, applicable taxes, receipts, and refunds for all Layout Duels purchases.

Paid plans (Noble/Royal) are subscriptions that renew automatically unless canceled. Pricing and tier behavior are displayed in-app and in checkout.

A Royal trial may be offered to new accounts. Trial eligibility is limited to prevent abuse. Trials may end automatically and revert to Commoner unless you subscribe.

You can cancel any time from the billing portal in Settings (Manage subscription):Open Settings

When you cancel, your plan typically remains active until the end of the current billing period.

Refund requests are handled case-by-case and in accordance with applicable law and platform policies. As a general rule, we do not guarantee prorated refunds for partial periods. Refunds, where issued, are processed by Paddle back to your original payment method.

For billing help or refund requests, use Support and include your Arena Name and the email tied to the subscription.

Charges from Layout Duels appear on card statements under Paddle (for example, “PADDLE.NET*”). If you don’t recognize a charge, contact Support first so we can help resolve it quickly. Chargebacks may result in subscription suspension while the dispute is reviewed.

Receipts and billing history are available through the billing portal (Settings → Manage subscription). Paddle also emails a receipt for each charge, and you can look up any order at paddle.net.